FAQ
Straight answers
The questions locksmiths ask us before they sign up.
Questions
Is the site really free?
Yes. Anyone with a free Keysolved account gets a free site. No setup fee, no contract and no card.
The free site carries a small “Built on Keysolved.site” badge at the bottom, which links back to Keysolved.
Who sets it up?
You do, and it takes about three minutes. Pick a template, add your details, choose your address and publish.
No page builder, no design decisions you don't want to make.
What's the difference between Free, Keysolved and Plus?
Free is the website. Keysolved ($19 a month) adds the vehicle reference tool, stock check and the reg checker on your site.
Plus ($79 a month, launching soon) runs the business side: your own domain, town pages, SEO, your Google profile and reviews, a price guide, online booking, a WhatsApp Business inbox, missed-call text-back, pre-filled job cards, an “On my way” link, invoices and card payments, and a dashboard.
Is the domain mine?
Your free site lives on name.keysolved.site. With Plus you can use your own domain, registered in your name, not ours, and the badge comes off.
What happens if I cancel?
The free site stays free for as long as you have an account.
If you cancel a paid plan, its features switch off at the end of the month you've paid for and your site keeps the free version. You can download your customers and jobs first.
How do card payments work?
With Plus you can send the customer an invoice with a card payment link. The money goes straight to your own account through Stripe Connect, not through us.
What if the checker gets a car wrong?
The checker says “usually”, never “definitely”, and it never gives a customer a flat no. When it isn't sure, it says “Let's have a quick chat” and puts your number in front of them.
It works from the tools you've told Keysolved you own, so keep your kit up to date and the answers stay right.
Do messages go out as Keysolved?
Never. Review requests and missed-call texts always go out in your business name. Your customers are your customers.
Do I need to be a Keysolved subscriber?
Not for the free site. A free account will do.
The reg checker needs a Keysolved subscription, because it runs on Keysolved's vehicle data. Plus includes Keysolved.
Is it for UK locksmiths?
It's built for the UK first: UK registrations, UK phone numbers, UK spelling. If you work elsewhere, get in touch and tell us where.
When does Plus launch?
Free and Keysolved are available now. Plus is being built. Get early access and you'll be the first to hear when it's ready.
